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Zebra Technologies Expands Indonesian Service Center

Expanded facility demonstrates Zebra’s continued commitment to Indonesia.

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By: DAVID SAVASTANO

Contributing Editor, Coatings World and Ink World, Coatings World and Ink World Magazine

Zebra Technologies announced the expansion of its service center through service partners in Indonesia to support the growth in local demand for mobile printers.

The global mobile printer market is expected to grow considerably from 2021 to 2023, and according to IDC, more opportunities have emerged during the COVID-19 pandemic for the Indonesian printing business, especially those supporting label-packaging purposes.

“Given this growing demand, it is no surprise that the sales of our printers have increased by double-digits year-over-year,” said Christanto Suryadarma, sales VP of Southeast Asia, Zebra Technologies Asia Pacific. “To complement the growing popularity of our mobile printers, we have expanded our service center capabilities to include all printers in addition to our other tracking, mobile computing and scanning solutions.”

Zebra’s authorized service partner in Indonesia – PT Sentral – is equipped with skilled technicians who are proficient in repairing Zebra’s broad portfolio of innovative products and solutions. To support the expanded service center, Zebra has provided additional training to existing technicians and added new technicians as well.

In addition to the service center in Indonesia, Zebra has five others in Southeast Asia, including Singapore, Malaysia, Thailand, Vietnam, and a newly added one in the Philippines, which opened in November 2021.

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